Meg Hawkins Giraffe Collection

We are confident that you will be delighted with your purchase, however to ensure that you are completely satisfied All's Fair offers a "no quibbles" 28-day returns policy.

If you are unhappy with your purchase for any reason then you can return it to us for a refund or replacement.

For more details see our Returns & Refunds page.

Payment

We take online payments via PayPal.

If you prefer not to pay this way, we can take your card payment over the phone.

Simply click the "Secure Payment" option which will take you to a new page. You will see an option to download a pro forma invoice. This creates your order. 

All you need to do now is give Joanna a ring on 01757 617143 and she'll take payment - 10am to 8pm 7 days a week. If she's popped to the Post Office leave a message and she'll call you back. 

Delivery

Royal Mail 1st Class delivery costs £3.50 in the UK for orders up to £15 and is free for orders over £15

We offer a home delivery service in the local area. Home delivery costs £3.50 for orders up to £10 and free for orders £10 and over in the following postcode areas: 

YO1, YO8, YO10, YO17, YO19, YO23, YO24, YO26, YO30,, YO32, YO41-43, YO51, YO60-61, HU15, DN14, LS24-25

Non-UK Customers:

Customers outside of the UK will have their order shipped by Royal Mail's International Standard service. The cost for delivery depends on the weight of the goods you are purchasing, and ranges from £5.00 to £15.00 per item - you can see the exact cost of shipping in the Shopping Basket before you checkout.

Non-UK customers have the option to upgrade the delivery service to Royal Mail's 'International Tracked & Signed' or 'International Signed' service, for an additional fee of £5.50.

Estimated delivery times are 3 to 5 working days to Europe, and up to 7 working days for the Rest of the World.

Tilnar Art was formed in 2005 by Tom Hawes. Tom gave up a career as a successful London Solicitor to form Tilnar Art as he wanted to help many of the artists he had met on his various trips to Zimbabwe. Tilnar stands for 'This Is Life Not A Rehearsal' and Tom passionately believes you should, where possible, work in areas that you are passionate about and enjoy.

These products are made in India from 100% recycled aluminium, saving 90% of the energy when compared to using new aluminium from bauxite.

The spent aluminium products are melted down and poured into moulds created in sand - this is a time-honoured tradition in this area of India.

Once cooled, the sand mould is removed, the aluminium is polished and the enamel is applied by hand. Finally a food safe lacquer is applied. 

The supplier in Northern India was established by two brothers in 1992 and now employs over 100 men and women on permanent contracts all working in-house.

Nobody under 18 is employed and men and women are paid the same. In addition, and unusually for India, sick pay, paid breaks and contributions to children's education are part of the system here.

Safe for cold foods.

Not dishwasher safe.

Customers are advised not to display these products on window sills or in conservatories as colours may fade in direct sunlight.

We are a small home based business.

We keep all stock at home, so when you place an order, we don't have to travel to collect or package your items. It's all done in our home office.

We package the majority of our goods in recycled plastic mailing bags. Originally we started doing this to protect against rainwater, but now it means you have the option to disinfect the package when it arrives in your home.

We have been strictly observing the government's advice and have been socially distancing - staying in apart from for essential trips - since 16 March.

As far as we can be sure, nobody who lives in or has visited our home has been ill since the outbreak hit the UK.

We use the Royal Mail and very occasionally Parcelforce for deliveries. We have a "Drop & Go" account so we don't have to wait in line or get within 2 metres of anyone when we post out your goods. As long as our local post offices are open, and we remain well, we will get your orders out. Like a lot of essential services, the Royal Mail is under pressure with staff self-isolating, so your parcel may not arrive as quickly as you would normally expect, None of this is normal, but we'll get through it together.

Artisans and producers in low income countries rely on fair trade to support their families. Fair trade has helped build some resilience into the communities we help in the form of better hygiene and sanitation, better nutrition and healthcare support. Most of the countries where our goods originate have banned exports and imports to limit the spread of the virus. This means workers are unable to get their work to us, and in some cases their workshops are closed. Our suppliers are continuing to pay for and place orders to keep their producers going through what we hope is a very short-lived period in our lives. In contrast, high street fashion companies in the UK have cancelled $1.5bn in orders with garment factories in Bangladesh, putting thousands of low paid women out of work.

The need for fair trade has never been clearer. Thank you for your support and stay safe and well.