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We’d love to hear from you

We are always trying to improve our products and customer service so whether you’ve got a query about one of our products, a suggested improvement for our website, or (perish the thought) you have a complaint, then please get in touch.


When can I get hold of you?

Our usual office hours are:

9am to 5pm (UK time) – Monday to Friday

If you contact us outside of these hours then we’ll get back to you the next working day (we usually deal with new emails as soon as we get in the office each morning).


Email Us

This is usually the easiest way to get hold of us. We aim to respond to your message within a couple of hours, and we always try to reply to all emails before we go home each evening.


Please add the two numbers and enter the result.

(Sorry for the maths quiz Ė but if we donít do this your message might be eaten by our spam filter!)


Call Us

You can telephone us on: 01257 470840

(Customers outside of the UK, please call +44 1257 470840

As we are a small company we can’t guarantee that there will always be somebody immediately available to answer your call. If this is the case, please leave a message and we will get back to you within a couple of hours.

Feel free to call us outside of normal office hours. Although we may not be here to answer your call, you can leave a message, which we will listen to as soon as we get back in the office and we’ll call you back as soon as we can.


Join Us

For those of you who are fans of social networking, you will be pleased to know that we are also on Facebook, Instagram and Twitter. Join us on either (or both) of these networks and be the first to hear about our news or any special offers that we have available.

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As a company we promise not to bombard you with unwanted posts about what the staff have had for lunch or what film we saw last night, however we will let you know about any significant company or fair trade news, and will announce when we have any sales promotions or new stock arrivals as soon as they are launched - so you can be first to grab a bargain!


We hope to hear from you soon…