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Our Commitment

We understand that some customers may have concerns regarding the security of their financial information when making purchases over the internet.

Please be assured that we take these concerns very seriously, and we have put in place the latest industry security measures to ensure that there can be no unauthorised access to the credit card information entered on our site.


How do you keep my information safe whilst it is being transmitted across the internet?

This website uses a Thawte 256-bit SSL Certificate to ensure that any data sent during the account creation process is securely encrypted.

During the check-out process you will see our web address change from http:// to https:// and you will also notice the appearance of a padlock symbol – these indicate that any information given during the check-out process will be fully secure using the 256-bit encryption technology.

In non-technical terms - this process of encryption prevents unauthorised individuals from viewing your information as it is securely transmitted over the internet.

Our Thawte certificate is visible on the checkout pages - you can click the Thawte logo and see confirmation that has a valid certificate.


Who does what with my credit card information?

We use PayPal, one of the largest and most trusted payment processing companies in the world, to process the financial transaction between us and your credit card company.

At 'Step 2 of 3' of the checkout process you will be given the option to pay either by Credit/Debit card or using your PayPal account. Choosing either option will take you to PayPal's servers, which are securely hosted by PayPal and provide fraud, card verification, and address checks along with 256-bit encryption. (NB. When using the Credit/Debit card option, it may look like you have remained on this website, however the central section where credit card details are entered is, in fact, a secure iFrame hosted by PayPal).

Once you have entered your payment details via PayPal you will be returned to this website.


So who keeps my information?

Please note that we never see your credit card details, and they are never stored on our systems. All of this information is handled securely between PayPal and your credit card company – we only get told when your payment has been approved. We believe that this is the most secure method of handling your credit card information.


We hope that the above security information has given you the peace of mind to trust that your credit card details are safe when doing business with us. If, however, you would like any more information, then please feel free to Contact Us, and we’ll be happy to supply whatever further information we can.